Chuck Nichols is one of Crown Ford's greatest success stories. He began his career here in 1982 as the service shuttle driver. His great personality and desire to learn advanced him to the position of Service Advisor and finally as our Service Manager. Chuck knows Customer Service and he and his staff year after year go the extra mile to make our Crown Ford customers completely satisfied.  Chuck resides in Smyrna with his wife, Dana.  Chuck and Dana have 2 sons and are now Grandparents. Chuck loves the outdoors; fishing, biking, golf, and Tennessee football.  Chuck also loves grilling!

Shane is our Collision Center Manager.  Shane comes to Crown the plenty of experience in this industry.  He originally hails from Western, Kentucky, and has over 20 years of body-shop experience (15 years as a body technician). Before coming to Crown Ford, Shane worked for Allstate, so he has very "hands-on" experience dealing with insurance companies.  Shane has 2 grown children, Angel and Shane Jr.  In his spare time, Shane loves boating - you'll sometimes see him on his cabin cruiser at the Elm Hill Marina, or or Percy Priest Lake.